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Frequently Asked Questions
Am I now being required to submit my fringe benefit forms electronically?
No, this is a convenient option offered to you by the funds. You may still send your forms in the manner in which you always have.
What is the benefit to my Company of using this new submission method?
Based upon our tests with a number of employers, they have found that the system saves their staff time and helps prevent computational errors, as well insuring that there are no fringe benefit rate change issues.
Along with filling out my fringe benefit form online, can I also submit my payment electronically?
Yes, you may submit payment electronically via ACH deduction.
Is this transaction secure? Should I be concerned about the electronic transmission of my employee's social security number information?
These transactions are encrypted and secure. It is also in compliance with all Iowa privacy laws concerning the transmission of social security numbers electronically.
How can I tell whether my payroll report is compatible with the automatic upload feature?
In the User Manual in Section 9.1, you will find the format which you must be able to convert your files into so that they are able to be used by this program. You will note that Microsoft Excel also has the ability to produce compatible formatted files.
I am use to simply entering the work month of my fringe benefit reports. Now I have to pick a “day” to enter as the date of my report. What date should I use, the 1st …. the 31st …, I’m so confused? I thought you said this was going to be easier!
Your reporting month is the month that the BULK of the work occurred in. For example, if you are reporting 8/28/15 to 10/4/15, this is SEPTEMBER work. Enter a start date of 9/1/15 and an end date of 9/30/15 to report this work month.
I just finalized a report and I found an error. How do I delete this transaction once I’ve finalized?
If after you have hit the “finalize report” button and transmitted your electronic form you realize that you still need to make a change, you will need to have this transaction voided. To do this you will call the fringe benefit office and give them the invoice number off of this report so that it can be voided and you can submit a new report.
Do I have to wait until you’ve voided my report before I put a corrected one through?
No, you can go ahead and reload a new, corrected file for the same work month. It is important that you follow through however and make sure your original report has in fact been voided.
On my paper report there was a box to check “final” report, I don’t see that on the electronic version. How do I let you know that I will no longer be active in your jurisdiction?
On the fringe benefit summary screen you will see a section for comments. You can type any special message that you would like to include with your report there and it will be communicated to the fund office upon submission.